Update policy

[photophilic]

Dear Samsung Customer Support,

I am writing to inquire about the future software update plans for my Samsung Galaxy F23 5G smartphone. I currently have Android 14 and One UI 6.1 installed on my device.

Based on my understanding of Samsung's update policy, the Galaxy F23 5G is eligible for 4 years of OS updates and 5 years of security updates. Given that my device is currently running Android 14, I would like to know if it is scheduled to receive the upcoming Android 15 update.

If my device is not eligible for Android 15, I kindly request information on the reasons behind this and any alternative support or services that may be available to me.

Thank you for your time and attention to this matter. I look forward to your prompt response.

Sincerely,

[unknown_s]

Hello @photophillic 👋
I Understand Your Quire But Samsung Galaxy F23 5g Device Was Eligible For 2 Years Of OS Update And 4 Years Of Security Patch Updates.
According To,The Device Was Launched With Android 12(ONE UI 4.1) And Got Two Updates:Android 13(ONE UI 5.1)& Android 14(ONE UI 6.1).So It Was It's Last Update.Currently, it Will Get Quarterly Security Patch Updates Only.You Can Check Through This Link Below 👇
https://security.samsungmobile.com/workScope.smsb#gnb

[photophilic]

Thank you 😊

[unknown_s]

Welcome 🙂
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[Neerajjpr]

There is no scope of 4 years updation. Samsung is making third class products ( Devices ) which can hardly work for only 10-12 months with so many issues. Consumers can't tolerate bogus , worthless devices more than 12 months . So please forget about 4 years updation. Better to move on Motorola, Mi, One plus, Oppo, Vivo which are making very good devices on reasonable price

[eswark]

This is true, I am going to buy IQOO phone.

[Takhan]

Kya f23 5G mai android update ayega. Two years phle October mai purchase kya tha please update karye .

[7011119577]

Samsung galaxy f23 5g सोपोवयर अपग्रेड

[7011119577]

Samsung galaxy f23 5g सोपोवयर अपग्रेड

[virat12380888]

Get android 15 update date