Software update issue ,front camera issue

[ramesh_dangi]

I installe UI 6.1 update, security patch level 5 February 2026 . After installation my front camera not working and stuck like hang or lag but mobile working perfectly but camera not working include switching button or flash etc. 

I request to samsung technical team please check update performance perfectly then give in all device. Last time my cpu is dead after update. I pay 8000 for mother board and loss my all data .

#samsungteam #samsungcustome care 

Stuck 

[KMshadid]

Try restarting your phone,please

[sumitkhemnar]

Hello,
I can understand how frustrating this is, especially since you have already faced a motherboard issue in the past. If your front camera is stuck or the "Switch" button is unresponsive after the One UI 6.1 February Update, it is likely a Driver Conflict or a Camera Server hang.
Since your mobile is otherwise working fine, please follow these steps to fix the camera software:
🛠️ Step 1: Force Reset Camera App
Go to Settings > Apps > Camera.
Tap on Force Stop.
Go to Storage > Clear Cache and Clear Data. (This will not delete your photos).
Restart your phone and check if the camera switches now.
🛠️ Step 2: Wipe Cache Partition (Recovery Mode)
This is the most effective way to fix bugs after a major security patch.
Turn off your phone.
Connect it to a PC/Laptop via USB cable.
Press and hold Volume Up + Power Button until the Samsung logo appears.
Use volume keys to select "Wipe Cache Partition" and press Power to confirm.
Select "Reboot System Now".
🛠️ Step 3: Check in Safe Mode
To see if a 3rd party app (like Instagram/Snapchat) is blocking the camera:
Restart your phone and hold the Volume Down button while it's booting until you see "Safe Mode" at the bottom.
If the camera works in Safe Mode, a third-party app is causing the hang. Uninstall recently updated apps.
🛠️ Step 4: Final Resort - Hardware Diagnostic
If the camera still doesn't open:
Open the Samsung Members app.
Go to Support > Phone Diagnostics > Front Camera.
If it shows "Action Required" or an error code, please visit the service center. Since this happened immediately after an update, you can request them to "Flash the Software" again, which often fixes update-related bugs for free.
✅ Expert Tip: Samsung Community mein sahi aur sateek jaankari share karna hamara maksad hai. Agar is solution se aapka camera issue resolve ho gaya hai, toh please is Comment ke baju mein bane three vertical dots (⋮) par click karke 'Accept as Solution' select karein. Isse hamari mehnat ko appreciation milta hai aur Samsung team tak ye feedback pahunchta hai! ⭐⭐⭐⭐⭐ 💙🚀

[ramesh_dangi]

Bro i do all things available on internet and include reset . But Still not working.

[ramesh_dangi]

I try all
Reset
Safe mode
Restart
Force start but not work

[goodthings]

Please clear cache and clear data of this app and reset camera settings also reset all settings in general management settings also flight ✈️ mode on and off one time also optimize your's device in device care too also clear cache of all Apps manually also update your's all Apps too also turn off Auto HDR then try to it's again. If you like please accept it's a as solution it's help to other users also,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[ramesh_dangi]

Waiting for next update and this time give any issues. I completely disappointed by samsung and throw the mobile on the wall . Switch to other.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support