Original topic:

Software support

(Topic created on: 3 weeks ago)
14 Views
DivusS25FE
Active Level 7
Options
Galaxy F
Why does samsung F16 5G gets update before the Samsung F36 5G . 
Samsung F36 5G is a mid range phone whereas Samsung F16 5G is a budget phone . Can Samsung please tell me why is it like that? 
14 Comments
Kaazal
Active Level 1
Galaxy F
Used in Safe mode but front camera not working, would you pls providd me one UI 8.5 or 9 intallation file, i want to reinstall again to check the issue solve or not
0 Likes
Anonymous
Not applicable
Galaxy F
You cannot reinstall update files directly on the phone because you need a computer for that If Safe Mode did not work it means the camera hardware is broken from the update and you should go to a service center.
0 Likes
DivusS25FE
Active Level 7
Galaxy F
Yeah that's the main issue
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that if your device is eligible for the One UI 8.5 software update, you will receive the notification for the same on your device F16. Please stay active on the Samsung member application for updates and additional information.

Warm Regards,
Samsung Customer Support

0 Likes
SadhanaSingh
Beginner Level 2
Galaxy F
Ye phone ab nahi mil raha hai
0 Likes