Software complain

[Jaitour]

Mobile automatically switched off / On

Touch not sometimes working

Incase mobile hanged heavy heating

Due to this problem charging does not go up properly….

Very very bad condition

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Jaitour]

Already 2 times reset my device, but facing same issue..

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[KUNAL_1]

Hi Jaitour
You have Samsung F14 5G.
Did you update latest software update of 227 mb. ??
U also having Touch screen not working problem. Not responding aftet the update ?

[Jaitour]

Just now, Im updated my device ..

[Jaitour]

This morning I did the 1.3 GB UPDATE and till now no problem with the phone...

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support