Original topic:

Software bugs

(Topic created on: 09-23-2024 10:23 PM)
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abhinavkrpcse
Active Level 7
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Galaxy F
If in 2024 you still face software bugs like black display, green lines, purple display, frequent restart ,phone heating etc , then , what developments did evolve from 2014 or 2018 or 2020. It has been a decade ,and still stable brands like Samsung are struggling to fix these issues.
Is it a planned agenda to do business on bugs, after all screen display,motherboards costs a lot and it gives high profit post sales.
It is doubtful how new technology, innovations, features are stepping, But they are not able to solve some basic updates related issues.
It's really, pathetic.
Brand and government must come to bring some possible solutions and must stop such unethical business practices,as it seems.
It destroys reputations of the company. Well,
What else can we expected in 2025 or 2030, probably same. No change in the situation, probably. Lol.
2 Comments
ch4A
Active Level 8
Galaxy F
Software bugs are kindly sound type
cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, we have taken it as your valuable feedback. we are continuously working to make our products better and more efficient, and it is our best endeavour to provide an invincible experience at Samsung.

Warm Regards,
Samsung Customer Support

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