Original topic:

Showing superfast charging but not working

(Topic created on: 06-09-2023 02:28 PM)
342 Views
s8ul
Active Level 3
Options
Galaxy F
Hey!! Pls fix this problem asap I am having galaxy F62 I am facing a big problem in charging it is showing super fast charging but not working it is slowly charging pls fix this problem asap !! It is not due to temperature I have checked . Pls suggest what to do now 😪
7 Comments
Blitzzy
Active Level 1
Galaxy F
Don't worry mate I faced the same the problem with my Galaxy M21 couple of times even though i used the Samsung original charger. However it worked fine the next day. Just keep monitoring a couple days.
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s8ul
Active Level 3
Galaxy F
Bro am scared what's the reason?
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Blitzzy
Active Level 1
Galaxy F
First Make sure if Fast Charging is Enabled or not Screenshot_20230609-143754_Device care.jpg
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s8ul
Active Level 3
Galaxy F
Yes it is enabled it is even showing superfast charging but charging slowly
prem677
Active Level 5
Galaxy F
Weather ki wajah se problem ho rhi h .....40° c hai jisase slow ho gya h.....aap try kro cool place charges kre
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s8ul
Active Level 3
Galaxy F
Arey bro mene temperature check kiya hai koi temperature ka issue nahi hai phone 35 to 37°C ke andar reh raha hai phir bhi same problem
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cs-member11
Moderator
Moderator
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Galaxy F


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your Galaxy device is not fast charging: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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