Original topic:

Serious network issue

(Topic created on: 10-17-2025 10:25 AM)
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DipanjanRoy1984
Active Level 4
Options
Galaxy F
UI 8 update hone ke bad se network issue start hua he..hotspot nehi sahi se cal raha he.incoming call outgoing call main problem ho raha he..mob pe 5g show ho raha he net net nehi chal raha he..mobile kabji kabhi hung vi ho raha he..pls slove this matter asap.......main ne ajj mobile ko phir se full formate kiye phir vi continu problem showing....plz jaldi se probkem ko solved kijiye...
5 Comments
souman101
Beginner Level 2
Galaxy F
Same herw
YOUR_EX
Expert Level 5
Galaxy F
Dear, these all issue happening due to software bug, wait for some time it will solve, if these are not solved kindly please complaint to the samsung customer support team or samsung service center through the WhatsApp or call I hope they will fix your issues soon.

If u find this is helpful Click on the three dots of my replies right corner nd accept the solution 😊
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RedBullRussia
Expert Level 1
Galaxy F
Terrible state of affairs.
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AnshulTKumar
Active Level 6
Galaxy F
Did you raise Error Report? I had a conversation with Samsung's internal software engineer he told, it seems problem is with os version if more and more people will raise Error report they will resolve the issue and release some minor update to stablize the device
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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