Original topic:

Screen Issue

(Topic created on: 09-18-2024 08:24 PM)
896 Views
Harsh_14
Active Level 6
Options
Galaxy F
I'm using a Samsung Galaxy F15 5G, and my phone's screen in dark mode, with low brightness, shows a purple-reddish tint at the top right corner. This problem has been there since the first day of purchase, and it only happens in dark mode with low brightness. I believe it's a software issue. I have reset my phone 3 to 4 times, reset all settings, and even visited the service center. They confirmed it’s not a display problem. I've shared this issue many times in the Samsung Members app, but they keep providing the same instructions. If anyone at Samsung cares about consumers, please send this message to a higher authority, because many F15 users are facing this problem. I kindly request Samsung to resolve this problem or glitch—whatever it may be—since it's clearly a software or UI issue. The UI is not well-optimized in the Samsung Galaxy F15 5G. Thank you.
15 Comments
Neerajjpr
Active Level 7
Galaxy F
Samsung will not solve this issue because they have no solution. They just sell their third class products in the market . Then it's the headache of customer whatever they face the problems. Never buy any Samsung device in future and aware others also not to trapped in Samsung gimmick.
Marimuthuofl
Active Level 4
Galaxy F
Display grainy issue in A54. I contact customer care lot of time visit service center 5 times. They said same answer like its normal or sorry for the inconvenience. Still no solution. Never buy samsung.
frosty79
Active Level 2
Galaxy F
Does that look like this?IMG_1113_1000019101_1726505757.jpg
Harsh_14
Active Level 6
Galaxy F
Kind of similar.
0 Likes
cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

0 Likes
Harsh_14
Active Level 6
Galaxy F
Thank you for reply but im send query 5 to 6 time but all time same reply not give proper solution
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nitin3708
Active Level 6
Galaxy F
Same with my f15
0 Likes
mr_sarkar
Active Level 4
Galaxy F
Extra dim disable it.
0 Likes
Harsh_14
Active Level 6
Galaxy F
I'm never use it, so it's always off.
0 Likes