Samsung galaxy f41

[246shivendra]

Hey, i am facing a problem in my Samsung galaxy f41 from last month, my device gets freeze while using for around 5 to 10 seconds and gets switch off and kept on and off on and off for 3-4 times and it happens randomly all the time. I have talked to Samsung helpline and i had also gave them remote access of my phone

Hey, i am face a problem in my Samsung galaxy f41 from last month, my device gets freeze while using for around 5 to 10 seconds and gets switch off and kept on and off on and off for 3-4 times and it happens randomly all the time. I had talked to Samsung helpline and also gave them remote access of my phone to check the settings and all everything was ok but still the was unsolved.

So is there any way to resolve it ? Is there any one who know the solution can reply me.

[vishal271999]

Purchase new phone

[246shivendra]

Don't have money :(

[vishal271999]

Bhai samsung k flagship phone hi optimized h aur koi v nhi🌝🌝

[246shivendra]

You mean S, fe aur fold series, yrr mai Samsung trust krke purchase kiya tha do hi saal me problems kraab ho gya 😕

[Anonymous]

reset the phone

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM memory once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Note. Kindly contact the particular application helpline once, to make sure there is no issue from their end.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot

Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support