Samsung f34 Mic issue

[kirannaik00]

I'm having mic issue in my F34 5g and it is in warranty. Will I get it repaired for free or do they charge something 

[monojit23]

It's absolutely free of cost if your device under warranty.

[Chiku10]

What kind of issue?

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, please follow the easy troubleshooting steps which might help to solve the issue.

1. Disconnect anything plugged into the headphone jack like a selfie stick, headphones, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

Restart the device & Record your voice to verify
How to restart the device
Please follow the below steps
Note: If you use the security feature, the phone will require your backup password to unlock after rebooting.
Press & hold the power key>> Tap on Restart>> Tap again to Restart your phone.

Record your voice by using "Voice recorder" and play the recorded audio
Please follow the below steps
Navigate to apps screen and tap on Samsung folder>>Tap on Voice Recorder>>Tap on recording to record your voice then tap on Stop to save the recording>>Tap on Save>>Select and tap on recently recorded audio to hear the audio quality.
Note: If the recorded audio quality is good, then your microphone is working fine.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[goodthings]

Please go to service center for resolves this issue free of cost if you are under warranty. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.