Mene apne mobile me 2 mhine phle update kiya th or tbse ye auto restart ki probel arhi h nhi hotspot on hota h na wifi. Ky ye kbhi solve nhi ayegi shop me khrrhe h ab khali next update ka wait kro !! Kb ayega vo update
As per your concern, we would request you to kindly perform the following steps to resolve your issues.
1. Galaxy device auto-restart issue: ● Kindly use a genuine Samsung charger.
● We always recommend using a genuine Samsung charger for charging your device.
● There are two methods to disable the auto restart function. 1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled. 2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.
● If you are facing this issue after installing any new application then uninstall that application. Tap on Settings> Apps > desired app> Uninstall> Ok.
2. Galaxy device hotspot and wi-fi issue: ● Disable the data saver: Path: Settings > Connections >Data usage > Data saver > Disable data saver (if enabled).
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Restart the Router and Mobile Device: → Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart. →Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device. → Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.
● Disable flight mode:→ Kindly check and disable the Airplane/Flight Mode on your device. →Check Flight Mode by swiping down notification panel on your device with two fingers to access all of the Quick Settings. →Find the Airplane/Flight mode option and turn it off.
● You can reset your device by following the steps. 1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Followed all these steps but still the issue not at resolved. Visited service centre also but it's unworthy. Kindly pls give some usefull steps to resolve the issue . I did factory data reset but still the same issue. #auto restart #beep sound # wifi and Hotspot not enabling not at all . Device is heating a lot . One UI problem. I kindly request some one from samsung team should review this and help us to solve these issues. So it would be really very helpful.
