Original topic:

Samsung f22 portrait mode problem

(Topic created on: 08-25-2022 02:43 PM)
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Santoshmuchandi
Active Level 2
Options
Galaxy F
When I updated security patch update  I'm facing portrait mode problem in camera.
It says stay within 1m or 1.5 m from subject always when subject is 1 m away

image

Please fix this problem quickly
5 Comments
avarice16m
Active Level 1
Galaxy F

any other issue after update ?

Galaxy F
No,are you facing same problem?
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avarice16m
Active Level 1
Galaxy F

nope no issue . only when the object is really really close i.e less than 5cm "stay within 1 - 1.5 metres of subject" other than that never sees that message 

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Galaxy F
No when object is 1m then also show very slow blur process.
We have to stop still it says ready
Before I can't faced this problem
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cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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