Original topic:

Samsung Galaxy F12 bug

(Topic created on: 02-25-2023 02:43 PM)
392 Views
NaimIslam31
Active Level 5
Options
Galaxy F
Dear Samsung,

 Recently I see an issue in Labs. " Swipe up for pop-up view " is not working properly. When watching a video on YouTube and swiping from the top corner the sound of the video is playing but the video is black.

Here are the screenshot below :


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Please fix this issue as soon as possible.
4 Comments
NOOB_1ST_ACC
Expert Level 5
Galaxy F
It is yt bug.


Clear cache and wait for 2 mins also if possible reinstall updates of youtube
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Galaxy F
Go to youtube app info .... than uninstall update .... than force stop the youtube app ... than go to play store and update the app ...

If your problem solved please accept my solution
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Zignesh
Active Level 4
Galaxy F
Bahi Labs ka matlab hi yahi h ki ye experimental feature h 💁‍♂️
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cs-member11
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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