Original topic:

Samsung F41 restart automatically

(Topic created on: 12-13-2021 07:53 AM)
722 Views
K_DJ
Active Level 1
Options
Galaxy F
Phone get restart  automatically and I can see frequent  issues with the latest  Samsung  devices. 

10 Comments
cust
Active Level 1
Galaxy F
Me too feeling the same that I did a mistake in preferring Samsung.
Trust is lost.
K_DJ
Active Level 1
Galaxy F
Agree
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iamsatish
Active Level 5
Galaxy F
Exynos 9611 have this kind of issue .. in most of the smartphone..
2 years ago i had purchased SAMSUNG M30S and just after 3 months i faced this restarting issue ..like 5-6 times in a day ... Simply i started giving error reports and also mail to samsung.. regarding this issue and suddenly after 25 days i got an update ... then this problem was solved and till now i haven't faced this issue and it have become 2 years ...no issues completely fine ....
You also do the same thing ... email your IMEI number and the restarting problem to samsung 's official customer service...
gokulazo
Active Level 2
Galaxy F
Mail id
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iamsatish
Active Level 5
Galaxy F
servicehead.in@samsung.com
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sakshamishra_02
Beginner Level 5
Galaxy F
Can you give us email id
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iamsatish
Active Level 5
Galaxy F
servicehead.in@samsung.com
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K_DJ
Active Level 1
Galaxy F
I have already shared the error reports and as per support team is analyzing the reports and they will revert. But I am surprised why Samsung is not practically taking any steps to address this type of issues. This type of incidents make customers unhappy and losing the interest.
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cs-member13
Expert Level 4
Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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