Original topic:

Samsung F41 Hang and boot loop issue one UI 7 when we will received for F41

(Topic created on: 2 weeks ago)
108 Views
msrraj
Active Level 3
Options
Galaxy F
Hi please help my mobile SAMSUNG F41 MEMORY 128GB,RAM 4GB
 frequently Hanging and boot looping...

SITUATIONS:
Sometimes while using camera ,
Google Chrome, youtube and youtube music etc.using anything..
Sometimes even not using anything 
it will Hang or continously shut down and displaying samsung logo again Hang boot is going loop between Hang and Samsung logo and and restart...

USAGE:
I am using Original charger and data cable 

Not using memory card in mobile not downloading from anything unwanted not using Bluetooth

There's enough storage and ram space available also in 128Gb use only 60 Gb 60 Gb free and in Ram out of 4 Gb using 1 Gb Ram sauce only Gb free

Not using unnecessary apps also...

Trying:
In Hang situation pressing volume low button and power button to get out of Hang issue but some times it will work and in some times it won't work after trying repeatedly with lolume lower button and power button it will work

Mobile software and apps are updated,Cache cleared
23/01, 
7 Comments
Fedron
Active Level 4
Galaxy F
One UI 7 is not officially out yet 🤔
0 Likes
Fedron
Active Level 4
Galaxy F
Atleast for M,A and F series
0 Likes
cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that there is no official date has been announced yet for a UI 7 update for your device. Please stay tuned until you receive any further notification regarding the same in the Samsung Member app under the notifications section.

However, regarding hang and bootloop issue, kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy F
Sorry, please don't mind. No.Thanks. No update for your's device now. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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msrraj
Active Level 3
Galaxy F
Hi please help

 Please observe the attached images is this app/ software/ system file  suspicious or it is pre installed by samsung with phone default or in updates..


Why because I am observing this app or software in my phone which I have not installed and more over  doubting about it please reply  immediately1737730218110.jpg1737730218133.jpg
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