Samsung F23 After update issues

[Vivek_Rana]

Same problem with my phone also. I just updated it with android 14 and it started rebooting again and again and also wifi and Hotspot gone.

Whatever everyone suggesting nothing is working this is just because of the faulty softwares.

This was my first and last experience with Samsung (scamsung) company. After this I will never buy any Samsung product in my life or never suggest to anyone.

One more thing here you guys try to compare yourself with apple first try to test your softwares before release. Apple is far more better than this scam company.

Even Redmi is doing better than you people. I used one phone for 6 years without any glitch. 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file as you are facing multiple issue after the update. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Vivek_Rana]

I have already shared bug report to the samsung team. Customer support executive called me and asked me to visit nearest service center. But service centre giving useless excuses like changing the motherboard which costs more than this phone's cost.

When I try to factory reset and new setup it shows wifi there but not works for setting up.
If there is any issue with motherboard it will never show any wifi connection while setup.
I request you to please contact your technical staff to intervene so that they can provide some bug fixing updates or wifi/ Hotspot driver setup or if they can provide the downgraded version update until they found any stable solution.

[Adiddd]

I am also facing the same issue Today I went to Samsung service centre in Lajpat Nagar Delhi where they said that the motherboard need be replaced at Rs 12000

[Adiddd]

I am an Advocate practising in Delhi, planning to get a consumer case filed against Samsung for deliberately sending bug in update and destroying the phone. All those who are facing same problem in Delhi can email their details on sta084@outlook.com I will proceed with the case for free. This malpractice and unfair trade practice must stop.

[Prakash83]

Can't provide Samsung F23 vonr updated Samsung next time don't bye Samsung multiple completed and feedback Samsung members post f23 Device vonr voice over new radio vo5g related post but Samsung not understanding next time any one not suggest Samsung phone

[bhavytrivedi]

@vivek_rana through which medium you updated your phone through wifi or own mobil data?? Because I'm also samsung f23 user and I'm also facing this same problem 😔

[Nayan_Ambolikar]

I raised a complaint with consumer forum 1915 for same issue and got the call from samsung after complaint and now they are asking me to bare 50% cost to get motherboard replaced, but why should I even pay 50% for replacing motherboard as issue occurred due to update. I will take the further followup with consumer forum team and will get it replaced for no cost as issue with hotspot wifi and looped restarting started after software update. 

Samsung should take responsibility for their corrupted update.

[Members_NAy0nIE]

I'm also facing problem with my F23 5G after updating to android 14 and it's patches. From last 3 months I'm facing issue in network strength. Due to phone problem i have changed the service provider  and stuck in problem for last 3 month. BY Doing so my business affected a lot because of just Samsung. Visiting to service center they ask for rs 300 / for just to check the problem while I'm telling the problem. They think people using the smartphone are fool and don't have idea about the software and hardware and all. This my worst experience with Samsung and promise to myself that further never go with Samsung.Thanks a lot Samsung 🙏