Original topic:

Samsung Capture not working properly on Galaxy F62 after OneUI 5.1 update

(Topic created on: 03-08-2023 08:45 PM)
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JakeZeno
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Galaxy F

OneUI 5.1 added a new feature to change default storage location of screenshots and screen recordings so I changed it to SD card.

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Screen capture stopped working properly and images were getting saved as a mix of black and white squares.

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I cleared the storage of the Samsung Capture app and have been getting this error: Allow permissions
Unable to open Samsung capture. Tap SETTINGS, go to App info > Permissions, then allow the following permissions and try again: Files

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The problem is there is no "Files" permission for Samsung Capture. Just "Camera", "Microphone" and "Notifications"

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I've tried the following

1)  Ensuring All Files Access (in Special Permissions) is given to Samsung Capture. I disabled and enabled it again as well.
2) Change the screenshot storage location back to default.
3) Restarted the phone (multiple times)
4) Uninstalled Samsung capture with ADB and re-installed it. Issue still persisted.
5) Tried to install an older version of Samsung capture from the phone and got an "App not installed." error. Tried the same via ADB but got install_failed_rejected_by_buildtype error.

Is anyone facing else this issue and is there's any fix for it?

Note: Right now half of the screenshots I take get saved and while the others turn into black and white squares. Screen recording doesn't work at all.

If anyone knows how to install an older version of systems app please let me know. 

Thanks in advance!

10 Comments
Galaxy F
Download apk from apkmirror old version n install , issue solved.
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