Original topic:

Screen capture not open

(Topic created on: 08-05-2023 09:34 AM)
412 Views
kudosseelan
Active Level 1
Options
Galaxy F
In samsung f12 After android 13 update, screen capture tool not properly function, in took screenshot, files permission required but not available in permission manager.

Tried options
1. App data,cache cleared. But not working.
2. Allowed modification permission, like all permission allowed not working.

Suggest me a good solution,
3 Comments
Galaxy F
Download apk from apkmirror old version, issue solved
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kudosseelan
Active Level 1
Galaxy F
App installation failed Screenshot_20230806_185821_Package installer.jpg
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cs_member9
Active Level 7
Galaxy F

Dear Samsung member,

Greetings from Samsung Customer Support!

As your issue is related to the screen capture so I would request you kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask a Question).
Note: Please send device log files within 15 minutes of the issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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