Resolved! Solved

Original topic:

Region lock or something like that

(Topic created on: 10-22-2021 12:19 PM)
334 Views
ShadowWarrior
Active Level 2
Options
Galaxy F
So I use Samsung F62 in Nepal and my brother sent it from India for me. The problem is that I can't use Galaxy Store and apps like Good Lock. My sim card and networks work fine but I can't update Samsung apps via Galaxy Store. But then with a VPN Galaxy Store works. Does anyone know the solution for it.

image


image


3 Comments
Galaxy F
YOU MUST WOULD HAVE FIRST BOOT OF YOUR DEVICE WITH INDIAN SIM CARD AND USED AT LEAST 5MIN OR MORE
THEN YOU CAN USE IT WITH NON INDIAN SIM AND REGION

BCOZ INDIAN DEVICE MUST STARTED/SWITCH ON WITH INDIAN SIM ONLY !

NOW YOU HAVE TO VISIT NEARBY SAMSUNG SERVICE CENTER AND GET SOLUTION FOR THIS
UNDER THEIR'S GUIDEENS!

IF YOU FOUND HELPFUL ACCEPT AS SOLUTION BY CLICKING ON 3DOTS OF COMMENT 👍
ShadowWarrior
Active Level 2
Galaxy F
Well my brother already used it for few days in India. When I got the phone, I did a factory reset and I saw that I couldn't use Galaxy Store. So do I still need to do what you said about booting device with Indian SIM ?
0 Likes
Solution
Galaxy F
SEEMS THIS FACING COZ YOU HAVE FACTORY RESET DEVICE
SUGGEST YOU TO VISIT NEARBY SERVICE CENTER AND INQUIRE ABOUT THIS 👍