Original topic:

Regarding various issues

(Topic created on: 08-17-2021 05:15 AM)
385 Views
harsh_57
Active Level 5
Options
Galaxy F
Why samsung dont pay attention to what the community is saying??
Just like my f62 some other phones of samsung has some serious downgrading issues like heating, having such worst experience while gaming (even tho they advertised it with #fullonspeedy and all that)
Battery not optimized enough 
Camera being simply **bleep** in low light
No carrier aggregation 
5 Comments
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support

harsh_57
Active Level 5
Galaxy F
Its not helpful how many times do I need to repeat myself we need some updates regarding these issues
ErDeepakSingh
Active Level 5
Galaxy F
You are showing these phone supports carrier aggregation.
Why don't you enable this feature?Screenshot_20210803-192707_1335.pngScreenshot_20210803-195359_1338.png
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ErDeepakSingh
Active Level 5
Galaxy F
boycott Samsung😡😡
0 Likes
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.          

Warm Regards,
Samsung Customer Support   

0 Likes