Original topic:

Purple screen issue

(Topic created on: 10-07-2021 03:46 PM)
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Members_i5olwxW
Beginner Level 2
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Galaxy F

I purchased Samsung Mobile Galaxy F41, Since then i didn't mishandled or any impact on phone even no direct contact to any type of liquid or water,i found small purple spot on its right hand side on bottom and then its increasing as time passes  and its appeared dark purple and bluish in color . Hence  i am  visited to samsung service center to show the display and issue  with mobile. After physical inspection of device the service center guy said that its having liquid inside due to which this problem arose. So they said its chargeable because not come under warranty . So i denied to do repair and take the phone back because i am not satisfied with service center solution, almost 20 days completed  till my mobile not solve my issue.

Please all share your friends, dont buy any one samsung mobiles, all samsung mobile users facing this issue. 

4 Comments
amannscharlie
Active Level 7
Galaxy F
Same issue with my galaxy A30 no physical liquid damage. It happened After Android 11 update
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amannscharlie
Active Level 7
Galaxy F
This issue seems a lot nowadays
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CS_member7
Active Level 6
Galaxy F

Dear Samsung Customer,

Greetings from Samsung Customer Support!

We have acknowledged your concern regarding the display issue.

We are sorry that you had to deal with the inconvenience and would like to inform you that the product is inspected by an expert technician. However, in order to check the complete details, we suggest you to kindly share the 10 digit job sheet number (43********) or the registered mobile number from which the complaint had been logged on our support channel: support.india@samsung.com and we will definitely assist you with the same.

For additional information, you can revert back to us and we will definitely help you with the same.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Arun63442
Beginner Level 3
Galaxy F

Same problem 

 

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