Original topic:

Problems in F62

(Topic created on: 10-03-2021 09:33 PM)
438 Views
Siddharth_Chaudhary
Active Level 1
Options
Galaxy F
On 02/10/21 i purchased the Samsung f62 i faced some issues on booting it up like:-
1) Camera app is crashing while taking fun mode pictures in camera (specifically the cap filter in fun mode)
2)touch is not working properly (sometimes need to tap for 4-5 times only then it responds...)
Samsung please do look forward for the same.....
8 Comments
Rakeshr
Active Level 4
Galaxy F
I purchased a day before you on flipkart , I didn't facing issue you are facing but my phone battery draining fast and bit heating issue I have
Ajay_das
Expert Level 2
Galaxy F
Same problem battery draining issue, heating issues, network issue.. F62
0 Likes
Rakeshr
Active Level 4
Galaxy F
Just report as much as you can, I am also doing same thing, so that Samsung can fix issue asap
Galaxy F
Sure Rakesh
0 Likes
love4chat
Expert Level 1
Galaxy F
Really i am feduo with my F62....its a OnPaperSpecs device not performing according to specs...
Galaxy F
REPLACEMENT OF CURRENT F62 WITH NEW F62 !
Ajay_das
Expert Level 2
Galaxy F
Same problem battery draining issue, heating issues, network issue.. F62
0 Likes
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Reset camera settings
Camera > Settings > Reset settings > Reset.  

* Check after rebooting your device.  

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support