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Original topic:

Fix the heating and Frame drops of Samsung F62.

(Topic created on: 01-03-2025 07:38 AM)
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SamsungUser2010
Active Level 1
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Galaxy F
I am using samsung F62 and previously was using A31, The issue due to which I Switch to F62 was heating and less powerfull processor.
But I am still facing this problems with samsung F62 on next level then A31, Even though it has less powerful processor it works well in stablity where F62's flagship processor lacks and looses all its strength and heats alot.
F62 drops a alot of frames while gaming for short while and that is very disappointing.
PLEASE FIX THIS ISSUE WITH SOME UPDATE AS WE DONT WANT TO SWITCH ON DEVICE OF OTHER BRANDS.


1 Solution


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Solution
Wodehouse
Expert Level 5
Galaxy F
I understand your frustration with the Samsung F62's performance, particularly with heating and frame drops during gaming. It's surprising to hear that your older A31, with a less powerful processor, seemed to handle stability better.

The Samsung F62 is equipped with a powerful Exynos 9825 processor, but it's possible that the device's software optimization or thermal management might be contributing to the heating and performance issues.

Potential Solutions
1. _Software updates_: Ensure your F62 is running the latest software. Samsung regularly releases updates to improve performance and fix bugs.
2. _Clear cache and data_: Regularly clear the cache and data of apps, especially games, to prevent clutter and potential performance issues.
3. _Disable unnecessary features_: Turn off features like Bluetooth, GPS, or Wi-Fi when not in use to conserve battery life and reduce heat generation.
4. _Use a cooling case or accessory_: Consider using a cooling case or accessory to help dissipate heat during intense gaming sessions.
5. _Adjust game settings_: Try reducing graphics settings or turning off unnecessary features within games to reduce the load on the processor.

Additional Tips
1. _Monitor device temperature_: Use an app like CPU-Z or Device Monitor to track your device's temperature during gaming sessions.
2. _Check for malware_: Run a virus scan to ensure your device is free from malware that could be contributing to performance issues.
3. _Reset device settings_: If none of the above steps resolve the issue, consider resetting your device settings to their default values.

Samsung Support
If none of these solutions improve the performance and stability of your F62, I recommend contacting Samsung support or visiting a Samsung authorized service center for further assistance. They can help diagnose the issue and provide a more detailed solution.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

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8 Comments
Solution
Wodehouse
Expert Level 5
Galaxy F
I understand your frustration with the Samsung F62's performance, particularly with heating and frame drops during gaming. It's surprising to hear that your older A31, with a less powerful processor, seemed to handle stability better.

The Samsung F62 is equipped with a powerful Exynos 9825 processor, but it's possible that the device's software optimization or thermal management might be contributing to the heating and performance issues.

Potential Solutions
1. _Software updates_: Ensure your F62 is running the latest software. Samsung regularly releases updates to improve performance and fix bugs.
2. _Clear cache and data_: Regularly clear the cache and data of apps, especially games, to prevent clutter and potential performance issues.
3. _Disable unnecessary features_: Turn off features like Bluetooth, GPS, or Wi-Fi when not in use to conserve battery life and reduce heat generation.
4. _Use a cooling case or accessory_: Consider using a cooling case or accessory to help dissipate heat during intense gaming sessions.
5. _Adjust game settings_: Try reducing graphics settings or turning off unnecessary features within games to reduce the load on the processor.

Additional Tips
1. _Monitor device temperature_: Use an app like CPU-Z or Device Monitor to track your device's temperature during gaming sessions.
2. _Check for malware_: Run a virus scan to ensure your device is free from malware that could be contributing to performance issues.
3. _Reset device settings_: If none of the above steps resolve the issue, consider resetting your device settings to their default values.

Samsung Support
If none of these solutions improve the performance and stability of your F62, I recommend contacting Samsung support or visiting a Samsung authorized service center for further assistance. They can help diagnose the issue and provide a more detailed solution.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
Galaxy F
Thankyou for responsing and giving the solutions.
But I have tried all of above solution I always keep track of cache and clear it and free up memory and I only use wifi while gaming Cooling case may solve the problem, but it may be little expensive for me to buy I'll try to do so thanku.
Wodehouse
Expert Level 5
Galaxy F
You can approach customer care and see if this help. Good luck 👍
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue has already been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

Galaxy F
Its all thinks that I have already tried it would be helpful if the system make something good for this issues
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N_D
Active Level 5
Galaxy F
I follow this you can try same on F62.


it helped me get stable performance on F62 without issues:

1. Always use Power Saving Mode – keeps background activity and CPU usage under control.


2. Charge overnight only when temperature is low – avoid charging in hot environments.


3. Go to Device Care > Storage, let it load, and clear cache files. If that doesn’t appear, manually clear cache for each app.


4. Set auto reboot daily from Device Care settings – improves long-term performance.


5. After 300–400 charge cycles, battery health naturally drops to 80% – heating and reduced performance can be expected, especially after 1–2 years.


6. For heating and lag, go to Settings > Apps > [app name] > Battery > Restrict background usage for apps that don't need to run constantly.


7. Don’t use phone while charging. Remove the case, don’t place it on soft surfaces like pillows, and avoid using it under load when plugged in.


8. Turn off Auto Sync, WiFi, Bluetooth, and GPS when not needed.


9. Disable or uninstall unnecessary Samsung bloatware – even system apps can be disabled if not used.


10. If the camera lags, go to the camera app settings and clear app data – it resets the camera without deleting your photos.