Original topic:

Problem after mobile update

(Topic created on: 10-14-2025 10:43 AM)
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DipanjanRoy1984
Active Level 4
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Galaxy F
After UI 8 and Android update ,mobile network issue is happing and along with it mobile hospot not working properly
3 Comments
goodthings
Expert Level 5
Galaxy F
It's a major update reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Galaxy device network and hotspot issues: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

● Disable the data saver: Path: Settings > Connections >Data usage > Data saver > Disable data saver (if enabled).

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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