Original topic:

Pin forget

(Topic created on: 12-15-2024 05:29 PM)
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pricey
Active Level 1
Options
Galaxy F
Recently i put on digital wellbeing time limit for youtube and set a pin for the same and after some time i forget the password.
How can i reset it

3 Solutions


Accepted Solutions
Solution
Wodehouse
Expert Level 5
Galaxy F
There is no direct way to recover a forgotten Digital Wellbeing PIN. However, there are two main approaches you can try:
1. Resetting Digital Wellbeing:
* Go to Settings > Apps > Digital Wellbeing > Storage.
* Tap on Clear Data. This will reset the app and remove the PIN, but it will also clear any settings or limits you've previously set.
* You'll need to set up Digital Wellbeing again and create a new PIN.
2. Factory Reset (Last Resort):
If resetting the app doesn't work and the PIN continues to block access, a full factory reset of your phone will reset all settings, including the Digital Wellbeing PIN. Remember to back up your important data before proceeding.
Important Note:
* Factory resetting your phone will erase all data on your device. Make sure to back up your important data before proceeding.
* Contact your device manufacturer's support for specific instructions on how to perform a factory reset.
Additional Tips:
* Try to remember the PIN or write it down in a safe place.
* Consider using a simple PIN that is easy to remember.
* Enable biometric authentication (fingerprint or face recognition) to access Digital Wellbeing if available on your device.
By following these steps, you should be able to recover access to your Digital Wellbeing settings.
* https://r2.community.samsung.com/t5/Galaxy-A/Help/td-p/17270420

If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊

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Solution
ABL2021SGFan
Active Level 8
Galaxy F
You have two options -
1. Factory reset
2. Go to service center

I spoke to customer care and this was the response.

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Solution
goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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9 Comments
Solution
Wodehouse
Expert Level 5
Galaxy F
There is no direct way to recover a forgotten Digital Wellbeing PIN. However, there are two main approaches you can try:
1. Resetting Digital Wellbeing:
* Go to Settings > Apps > Digital Wellbeing > Storage.
* Tap on Clear Data. This will reset the app and remove the PIN, but it will also clear any settings or limits you've previously set.
* You'll need to set up Digital Wellbeing again and create a new PIN.
2. Factory Reset (Last Resort):
If resetting the app doesn't work and the PIN continues to block access, a full factory reset of your phone will reset all settings, including the Digital Wellbeing PIN. Remember to back up your important data before proceeding.
Important Note:
* Factory resetting your phone will erase all data on your device. Make sure to back up your important data before proceeding.
* Contact your device manufacturer's support for specific instructions on how to perform a factory reset.
Additional Tips:
* Try to remember the PIN or write it down in a safe place.
* Consider using a simple PIN that is easy to remember.
* Enable biometric authentication (fingerprint or face recognition) to access Digital Wellbeing if available on your device.
By following these steps, you should be able to recover access to your Digital Wellbeing settings.
* https://r2.community.samsung.com/t5/Galaxy-A/Help/td-p/17270420

If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊
ABL2021SGFan
Active Level 8
Galaxy F
This is still wrong yet. You need the app PIN to clear data of Digital Wellbeing app, which he forgot. So it destroys the purpose.
Wodehouse
Expert Level 5
Galaxy F
He said forgot app pin not phone pin. See the screen shot. His last resort is Factory reset 1734266999438.jpg
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ABL2021SGFan
Active Level 8
Galaxy F
I meant the first method.
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Wodehouse
Expert Level 5
Galaxy F
Ok
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Solution
ABL2021SGFan
Active Level 8
Galaxy F
You have two options -
1. Factory reset
2. Go to service center

I spoke to customer care and this was the response.
pricey
Active Level 1
Galaxy F
Thanks for your support friends but i get a new solution for this
Now we cannot directly clear data from app setting but we can uninstall update of the app which is really work provided there are some glitches in the older version but they are not top problem
Solution
goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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