Original topic:

Optimized Galaxy F54

(Topic created on: 12-03-2023 05:51 PM)
721 Views
Corby
Active Level 10
Options
Galaxy F
We paid 30k for this phone and we get treated like an entry-level phone.
 
Battery: Battery doesn't run like 6000mAh, drains quickly on normal usage My m52 with 5000mah battery performs better.

Camera: AVERAGE. Samsung marketed it as best camera phone in the segment with various gimmicks. Turns out a disappointment. From colour reproduction to image quality everything is unsatisfactory. Request the developers to improve camera quality; just as you do it for flagship phones, we also deserve some improvements.

Updates: Still stuck on August security patch. No One UI 6 beta, no Android 14 stable update yet. Seems samsung forgot F54 users after launching the phone.

I request everyone to pressurize samsung to improve Galaxy F54 in above three areas. 
16 Comments
Manjsams
Active Level 5
Galaxy F
Samsung did not care.
ReachmeVS
Beginner Level 4
Galaxy F
True, whatever may be your shoutout, they don't care anymore.
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that your device already got Android 13 which is the latest update, for now regarding UI 6 beta or Android 14 there is no specific update for this model. You will be notified when it is given to you. We have noted down the feedback. We are continuously working to make our products better and more efficient.

Kindly perform the following steps by a given link to resolve battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Kindly perform the following steps to resolve your camera issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Corby
Active Level 10
Galaxy F
I use at 60hz only.
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deb_dutta
Active Level 6
Galaxy F
Regarding security updates it's quarterly as per Samsung.
https://security.samsungmobile.com/workScope.smsb

Regarding OneUi 6, it will take sometime till end of Dec or Jan since they will try to give to premium segment first. So we have to wait and see.
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Corby
Active Level 10
Galaxy F
F54 is certainly more premium than A14
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deb_dutta
Active Level 6
Galaxy F
According to Samsung, The premium tier starts from Z, S, A and so on. Even if your phone has far better specs until till comes under the above categorization, it doesn't mean anything to them.
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Corby
Active Level 10
Galaxy F
This can't be justified. An entry level phone phone can't be more special than a mid range phone just because of certain moniker
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deb_dutta
Active Level 6
Galaxy F
That's how it's treated as per my experience. M and F series have been their low priority compared to others. That's how it's been justified from the start.
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