One ui 6 update made my f23 mobile not functional

[vinitf23]

Hi Samsung Team, I vinit Kumar Gautam age around 52 years recently received an update for Samsung F23 5g model which my elder son installed on 15 may 2024 it as i didn't know how to do that, post which within an hour phone started heating and beeping. And the screen was stuck on OS loading screen showing samsung logo. We contacted the customer support but they denied any kind of issue from their end and pointed the hardware failure of motherboard. Although on checking few forums, I found this has been encountered by many people. Hence we need a proper resolution on the issue as the customer support fixed it temporarily by ,rebooting it to older version of one ui 5.1, highlighting the same comment. And now with one ui 5.1 my mobile is working properly but my wifi ,Bluetooth is not working. please help us fix the issue as soon as possible.

And as told by service center of Pilibhit that mother board is having issue than why my phone is working with one ui 5.1 android .

So fix my mobile or else I'll go to consumer forum. And for this mental trauma I'll complaint.

[vinitf23]

I dont know what to do.its just samsung Is giving me headache and ruining my mental health

[Dc_153]

Samsung is doing scam. Raise the complaint at comsumer forum.

[Mahantesh2015]

Is there any plan to go to consumer complaint

[Mahantesh2015]

Same issue I am also facing.
Bluetooth and wifi and 5G is not working. Some time I am not getting calls also.

[vinitf23]

When did you faced this issue??

[vinitf23]

So what are u planning

[Mahantesh2015]

Last week.
Planning to buy other brand phone.

[Members_GDQUCpj]

I purchased Samsung F54 on this Monday ( 13-05-2024), and I have Samsung M51.

After buying F54 I quickly compared the display and video quality, F54 is good and I'm satisfied at the moment as F54 meet my expectations.

After that I updated F54, the display backlight turned into light yellowish colour, I clearly feel the change.

Ege comfort is off, night mode is off, tried adjusting vivid and natural in display settings, and also I did factory data reset, but no use.

I will go to service center and ask them.

[saty5678]

After updated my showing UI not working