Original topic:

Notification issue

(Topic created on: 09-02-2024 03:45 PM)
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Ranjith901
Active Level 3
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Galaxy F
I am using galaxy f54 5g device since one year.but from one week not showing pop up notification. Ichecked all settings but no use even charging pop also not showing when connecting charger.please give me solution

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1 Comment
cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Kindly Enable/ disable notifications once by following the below-given steps.

From Settings, swipe to and tap Notifications, and then tap Lock screen notifications. Tap the switch at the top to turn on Lock screen notifications. From here, you can customize the available settings to your liking:

Hide content or Show content: Choose your desired option for your notifications. If you choose Show content, you can then tap the Settings icon to select which apps will show Lock screen notifications.

Show content when unlocked: Notification content will be visible when your device is unlocked.

Notifications to show: Enable either Alert and silent notifications, or Alert notifications only.

Show on Always On Display: Show or hide notifications when your Always On Display is active. This option may not be available on all devices or when you are using Power saving mode.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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