Original topic:

New update in Samsung F23 5g,

(Topic created on: 10-30-2024 11:13 AM)
583 Views
Members_40uLWRd
Beginner Level 2
Options
Galaxy F

Update information

• One UI version: 6.1

• Android version: 14

• Version: E236BXXS8EXJ1 / E236BODM8EXJ1 /

E236BXXS8EXJ1

• Size: 292.90 MB

• Security patch level: 1 October 2024

 

Can i proceed to update it as my wifi hotspot location and Bluetooth is not working due to previous update

5 Comments
cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, kindly perform the following steps to resolve your issues.

● Galaxy device wi-fi and hotspot issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-a-galaxy-phone-that-wont-conne...

→ Disable the data saver: Path: Settings > Connections >Data usage > Data saver > Disable data saver (if enabled).

● Galaxy device Bluetooth issue: Reset app preferences: Settings > Apps > More option > Reset App Preferences.

→ Kindly try to connect your device with "other devices" and check.

→ Clear cache: Settings > Apps > Menu > Show system apps > Search and type "Bluetooth" > Bluetooth > Storage > Clear cache > Clear data > OK.

→ Reset settings: Settings>General Management>Reset> Reset all settings to their default.

→ Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

 

0 Likes
eswark
Active Level 3
Galaxy F
I have updated my phone, but it is of no use. Wi-fi, Hotspot and Bluetooth are still not working. Moreover, after update, I faced auto restart problem. Finally, restart problem is solved after device reset. So better to forget and boycott Samsung phones un future.
Galaxy F
Guys performance is improved😊
0 Likes
Galaxy F
🔥
Mozart343
Active Level 1
Galaxy F

this update permanently disabled my wifi, my mobile networks are unstable, I get non-stop auto-restarts and boot loops even though auto-restart is disabled and my 750G performance is below that of other 750G devices such as the A52 5G

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