Original topic:

Network issues after OS update

(Topic created on: 3 weeks ago)
109 Views
DipanjanRoy1984
Active Level 4
Options
Galaxy F
5G network is showing but network is not working, calls are not going. Sometimes LTE+/ LTE-tower is showing. When I turn off flight mode then it shows 5G again. Phone is getting hot and getting hot. Network problem is always happening. Please fix this problem slowly. I have changed my SIM and went to Samsung hub and updated the software but the problem is not solved. There is no phone hardware problem so it is better to solve the problem quickly.
14 Comments
AniiRathore
Active Level 6
Galaxy F
Mene Samsung se baat ki aur unlog ne ye solution bheja h, jo ki kisi kaam ka nai hai.. isme se bahot si setting already meri kiye hua the bas ek sim change karke nai dekha tha lekin ab wo bhi dekh liya lekin kuch thik nai hua hai.. ab factory reset karna reh gaya hai jo ki mujhe karna nahi hai qki bahot irritating hai 200GB file backup karna fir download karna aasan nahi hota, abhi kuch mahine pahle hi mene reset kiya bhi tha phone tabhi bhi phone me problem aayi thi, reset se solve to nai hua lekin kuch time baad fir one ui 8 aa gaya to usme thik sa ho gaya tha..
Ye log bolte hai different locations pe dekho, dekh liya but problem yahi hai na ki different location me jaha strong range aa raha hai waha to chalega hi problem to ye hai ki jaha pahle sab thik chal raha tha waha ab q thik nai chal raha usko thik karo.. ab pure time mobile tower ke niche thodi na insaan khada rahega
Aur fir last solution diya hai ki service center visit karo waha Jane ke baad 400rs open karne ka charge le lege or kuch problem nikal gaya ya nikaal diye to uska alag pay karna padega

That's why i like iPhone 5k-10k costly rehta hai same range wala phone but lifetime ka comfort milta hai.. unke bhi update me problems aate hai but wo consumer ko pareshan nahi karte ki ye thik karo wo thik karo reset kardo because they know ki customer's money is valuable, customer's time is valuable and they accept ki this is our fault ki humne acha update nahi bheja hai, hum hi solve karege aur fir acha update release karege.

Infact ab to Chinese company's bhi ache phone bana rahi hai.. example 50k me dekho sabkuch Samsung se better milta hai unme, Samsung me hai kya sirf thoda ui clean hai or AI ke fracture jyada hai but ye sare AI daily life itna use karta kon hai.. jaha UI ki baat personal choice hai pasand ki baat hai lekin oneplus bhi level ki takkar deta hai aur smoothness me to pure smartphone industry me top par hai

Maine to mann bana liya hai bro iske baad ya to iPhone ya fir android me hi rehna hai to oneplus(aap kisi aur par bhi jaa sakte ho) agar aap bhi meri baat se agree karte hai to..1789459323937.jpg
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

0 Likes
Galaxy F
Sob kuch karliya
AniiRathore
Active Level 6
Galaxy F
Aa gaya copy paste Samsung ka😂
Galaxy F
Yea problem kab tak solve hoge.yea main samsung hi chordu
0 Likes