Network issue

[galaxyf23members]

I notice that when my electricity become off my jio network can't work .. is it happens with other people??🤔🤔🤔

[Harsh_14]

Yes, this issue can happen to others as well. When electricity goes out, the mobile towers that provide network coverage may also lose power unless they have backup systems like batteries or generators. If the backup power at the nearest Jio tower isn't sufficient or fails, it could lead to a loss of network connectivity in the area. This is a common problem with mobile networks, especially in areas where infrastructure may not be equipped for prolonged power outages.

[-WeaponX-]

Dear, sometimes i can't understand what you are saying?, please improve your English or use your local language.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support