Network issue

[DipanjanRoy1984]

Os 8.5 update hone ke bad se 5g sahi se kam nehi ho raha he..kavi kavi tower show nehi hora ha he...age tower show horaha he too 5g show nwhi ho raha he...

[saheb12]

Same problem

[RedBullRussia]

True

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Check Network Operator: Settings> Connections> Mobile networks> Network operators> Select automatically.

● Kindly check the same SIM card in another phone or another SIM card in the same phone to verify the issue.

● Kindly try to contact the service provider once.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support