Need help!! For GALAXY F62

[AndromedaGALAXY]

I'd recently root my galaxy F62 and after sometime later I'd unroot my phone with the firmware 'E625FDDS6CXE2'. But after unroot and locked the bootloader, iam unable to use:- 

1. Secure folder 

2. Samsung wallet 

3. Samsung pass 

And other samsung security features. 

I also checked that my device is unrooted with "Root checker app" but still it won't worked

After that I checked my firmware with samsung members app and, iam shocked that the firmware iam using is not official.

And when I try to flash another firmware it shows with a "pit file error" iam not sure about that error. That's the main problem. But the phone works fine as a galaxy phone works. But I have some important data in 'Samsung pass' , that's why I need help🙏.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[RαʝҽʂԋKυɱαɾ21]

KNOX SECURITY, WARRANTY ALL VOID

[RαʝҽʂԋKυɱαɾ21]

INSTALL DEV CHECK APP
CHECK SYSTEM TAB IN APP
COMMENT SCREENSHOT OF THAT
SAME AS SHOWN IN IMAGE

[AndromedaGALAXY]

No, in system tab the knox security value is different from the screenshot you've shown. I'm showing the screenshot of the value I've seen.

[RαʝҽʂԋKυɱαɾ21]

KNOX SECURITY VOIDED
NO BANKING APP WILL WORK ON THAT PHONE

[AndromedaGALAXY]

But my boi app and Paytm is working fine, but the security features like secure folder, samsung pass are not working. If you have solution then please share with me.

[RαʝҽʂԋKυɱαɾ21]

THIS IS WHAT SAMSUNG SAYS
ON THIS

[AndromedaGALAXY]

And what is charge of replace the PBA in local service centre?

[RαʝҽʂԋKυɱαɾ21]

APPROX. EXCL. OF LABOR AND GST