Original topic:

My phone doesn't shows notifications

(Topic created on: 4 weeks ago)
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jaynirmal
Active Level 2
Options
Galaxy F
Heyyy my phone samsung F15 is showing a wired issue where it receives the notification but I don't see any popup of the notification and the it just gets in my notification panel and also I can hear a sound of notification but even without gaming mode or dnd mode even all notifications are on and all apps shows this problem and I have saw every sittings properly and there is no chance of me using it in dnd or maybe popups are off but there is nothing like that..... Please help me fix that
6 Comments
Emti11
Active Level 4
Galaxy F
Same issue mujhe instagram or teams app me dekha hu vibrate to krta h lekin notification popup nhi aata kabhi to dekhta bhi nhi h
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jaynirmal
Active Level 2
Galaxy F
I am not able to find the fix still 😭😭 if you do then please comment it 😭😭
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jaynirmal
Active Level 2
Galaxy F
Heyy buddy I got the solution which property worked for me check my last solution comment on this question you will too able to fix it
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Lock screen notification settings: Settings> Lock screen> Notifications and turn On> From here, you can customize the available settings:

1: Notification style: Choose between, Icons only.
Details: If you'd like more information about a notification at a fast glance, choose Details This option also lets you adjust notifications' transparency and auto-reverse their text colour.

2: Transparency: Adjust the slider to see more of your Lock screen wallpaper behind the notification.

3: Auto-reverse text colour: Automatically adjust the colour of the notification text to make sure it's readable against your background.

4: Hide content: Hide notification content in the Notification panel.

5: Notifications to show: Enable either Alert and silent notifications, or Alert notifications only.

6: Show on Always On Display: Show or hide notifications when your Always On Display is active. This option may not be available on all devices or when you are using Power saving mode.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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jaynirmal
Active Level 2
Galaxy F
Buddy thanks for this suggestion but I just did this all form the list you shared but solution is not that. But still my issue got fixed I am sharing it here soo anyone with this issue can fix it
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jaynirmal
Active Level 2
Galaxy F
I am replying on my own question as I got the solution for this: Steps to fix it:

1. Open play store and search for popup control and download it (this app does not works for free however if you want it for free then you know what to do 😁)
2. Go to apps options where you can enable and disable popups for apps of your device
Then just simply enable every single app manually as the auto option is not there, and it's simple
3. Done, once you do it your issue might get solved if not then reply me on this answer
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