My newly samsung f23 5g had a new problem after uprading into android 14.

[nehan_1980]

Its main problem is The wifi is not working or even switching on. If any one know please contact 🙏🏻

[anandVivek22]

Get it checked at a service center

[goodthings]

Kindly reset factory data without backup of apps, reset network setting, click wifi setting,click intelligent wifi then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[DL89]

I tried these things which are mentioned above but no results. Then I update one ui 6.1 also but the same problem has to be going on f23 5g mobile .there is no solution. In my phone wifi and hotspot are not work still now. And many other major problems are arising when updating these version .Samsung is fully fraudulent

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, please follow the easy troubleshooting steps which might help to solve the issue.

Note: Any prompt that says "Authentication Error" is related to an incorrect password. Please contact your Internet Service Provider for assistance regarding changing your Wi-Fi network password.

1: Settings >> Connections >> Wi-Fi >> W-Fi network >> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

2: Reset Network Settings:
Resetting the network settings will clear out anything potentially interfering with the network connectivity. This will reset all network settings, including those for:
Wi-Fi information.
Mobile data information (which will be read from your SIM card and re-saved to the device automatically).
Bluetooth connections.
How to reset network settings: Setting >> General Management >> Reset >> Reset Network Setting.

3: Restart the Router and Mobile Device. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.

Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.

Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.

4: Disable flight mode. Find the Airplane/Flight mode option and turn it off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

[MandySingh2011]

Motherboard gaya same happened with mine just came back from service center they are asking for 9k for changing it. Samsung update ruined the phone

[Dc_153]

Same thing happened...motherboard issue..after upgrading to One UI 6...frequent heating then restarting and now wifi and Hotspot not working.

[Dc_153]

Let's complain to Consumer Forum.