Original topic:

Location issue

(Topic created on: 04-18-2022 09:15 PM)
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15vinayak
Active Level 4
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Galaxy F
Hello users, 
I have noticed something unusual, that is my phone restarts when i use location services at random, anyone facing this issue while using location service then please tell me in the comments.
2 Comments
Galaxy F
Keep running your Device In "safe mode" and  check issue persists,
To activate safe mode ,..
If your device is on,
Press and hold your device's power button >
On your screen, touch and hold Power off button. >power on> when SAMSUNG logo will appear press Power nd volume up button together> Your device starts in safe mode. You'll see "Safe mode" at the bottom of your screen.
Then after 1hour turn off safe mode or restart your phone.

Hope this will resolve ur issue. If yes u can accept it as solution by tapping this three dot.
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cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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