Issues after the latest updates.

[abhi445]

I am Using F14-5G. I updated to the UI 6 on 17th. Since the update I have been facing numerous issues. 

1. One UI-Home stops working. The home screen freezes. I am not able to control the home screen icons/gestures/keys.

 2. I was able to access 5G services before the update. Now, despite all the right settings I am not able to access it. 

3. Battery drains faster and the phone heats up. Please look into this and do the needful. Thank you.

[Infinity9]

Hello. Suggesting you to please backup you data and reset the phone once. Thank you.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support