Original topic:

Help transaction problem

(Topic created on: a week ago)
68 Views
leemon01
Beginner Level 2
Options
Galaxy F
I attempted a recharge using Samsung Wallet, but the transaction failed. However, the recharge amount was successfully deducted from my bank account.

The recharge has not been credited to my number yet.
7 Comments
leemon01
Beginner Level 2
Galaxy F
And no more raise complain option
Galaxy F
Did you call your bank regarding the issue and try contacting samsung regarding the issue through their toll free service.
0 Likes
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy F
You're welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you kindly contact the dedicated S-pay helpline ( 18001237729 Operations 24*7 ) they will guide you with the exact information regarding this.

Warm Regards,
Samsung Customer Support

0 Likes
sanjayW78
Beginner Level 2
Galaxy F
Onetime 8.5 update me
0 Likes
sanjayW78
Beginner Level 2
Galaxy F
🙏😂
0 Likes