Original topic:

Heating problem

(Topic created on: 05-14-2023 09:10 PM)
361 Views
GhaghlkaHarsh
Active Level 7
Options
Galaxy F
Hi 
I'm using samsung galaxy f62 in this time I'm facing a heating problem I'm not a heavy user I'm lite user so start using my mobile after 15 minute show a notification your mobile is very hot. 

Outdoor temperature is 32 and show this notification.


image
Outdoor temperature is 32 and show this notification. And i can't sync my data.


So this is a screenshot share with you and answer this problem you can use technical language.

So please solve this problem.
4 Comments
Galaxy F
Check ur phone temp not outside temp
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Galaxy F
Ur phone can be warm for many reasons
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mHappiee
Expert Level 5
Galaxy F
Well ... What I do during summers
.
- have lowered the thermal limit to lowest in Thermal Guardian (in Good Guardian app)
- keep unnecessary activities like running background apps and services in check
- Put not so frequently used apps in Deep Sleep (this should be done in any season, it increases phones speed)
.
When phone heats up
- remove the cover
- if charging stop charging for a while or if fast charging, set it to normal charging.
- pause any unnecessary activities on phone.
- turn OFF sensors like GPS, NFC, Bluetooth etc if not being used.
- put phone on Power Saving mode
.
.
.
This way for most of the times, my phone cools down and I can use it again ...
.
😬
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cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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