- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-30-2024 07:37 PM in
Galaxy F1 Solution
Accepted Solutions

- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
03-31-2024 09:14 AM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Turn off Wi-Fi, GPS, Bluetooth, etc: Turn off unused functions like Wi-Fi, GPS, Bluetooth & Location settings when not using them.
Step 1: On the home screen swipe down the notification panel.
Step 2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
Decrease the screen brightness: If your device is heating, decreasing the screen brightness sometimes high brightness level may cause a heating issue.
Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).
Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.
Long duration of graphics-intensive gaming sessions may cause the heating issue.
The usage of a mobile phone when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-30-2024 08:06 PM in
Galaxy F
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
03-31-2024 09:14 AM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Turn off Wi-Fi, GPS, Bluetooth, etc: Turn off unused functions like Wi-Fi, GPS, Bluetooth & Location settings when not using them.
Step 1: On the home screen swipe down the notification panel.
Step 2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
Decrease the screen brightness: If your device is heating, decreasing the screen brightness sometimes high brightness level may cause a heating issue.
Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).
Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.
Long duration of graphics-intensive gaming sessions may cause the heating issue.
The usage of a mobile phone when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
