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Original topic:

Heating issue in F05

(Topic created on: 12-21-2024 07:25 PM)
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yankler
Active Level 6
Options
Galaxy F
It's really hot now, even though it's still cold outside. How hot will it be during the summer?"

1 Solution


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Solution
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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7 Comments
Galaxy F
It depends on how you use your phone, be it winter or summer.
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yankler
Active Level 6
Galaxy F
Why only after 6.1??
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Solution
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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982kk
Active Level 2
Galaxy F
Bro.. do you play games on a long basis? Or play at high settings..?
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yankler
Active Level 6
Galaxy F
Only for a 15-30 min on lowest graphies settings
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yankler
Active Level 6
Galaxy F
Before THE 6.1 [ THERE WAS NO HEATING ISSUE PROBELM]
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