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Original topic:

Heating Issue in low end Devices

(Topic created on: 04-18-2024 07:43 PM)
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Manish108
Active Level 3
Options
Galaxy F
I recently updated my software One UI 5.1 To One UI 6.0 and my Device is heating more and more in normal usage.
Device name : Galaxy F13 (4/128)
Please Give me some advices for cooling down my device.

1 Solution


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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5 Comments
Anonymous
Not applicable
Galaxy F
Have you updated any apps lately?
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Manish108
Active Level 3
Galaxy F
Yeah
All are Up to Date
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Solution
goodthings
Expert Level 5
Galaxy F
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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