Open factory mode doing restart Pushing volume down and power button together for 10 seconds and factory mode will be Open in this time touch screen does not work using volume buttons
The easiest way to turn off Safe Mode is to simply restart your device. You can turn off your device in Safe Mode just like you can in normal mode — just press and hold the power button until a power icon appears on the screen, and tap it. When it turns back on, it should be in normal mode again.
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Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
