Ghost power button to go rogue

[art777507]

Hi all Samsung community

It's been almost nearing 2 year usage with my Samsung galaxy f22 mobile. I bought it on 2 November 2021 . In August 2023 I experienced unusual ghost touching in my phone where power button options are showing itself and making an emergency call repeatedly. In Flight mode also it is making emergency call to my state police. 

What is wrong with this phone ? How to solve this ghost calling ? Anyone experienced this behaviour? 

[ankitmon]

It's the power button either water has entered and now there's rusting in the button or you just pressed it too hard or maybe it happened accidently.

[goodthings]

My dear check diagnostics in device care, press it's again n again, if not resolved then go to service center. Thanks.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query kindly perform the following steps to resolve your issue:

Turn off Accidental touch protection: https://www.samsung.com/in/support/mobile-devices/how-to-block-accidental-touches-on-your-galaxy-sma...

Reboot the phone in Safe Mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Backup and Factory Reset: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support