Original topic:

Galaxy f55 problem

(Topic created on: 11-16-2024 10:14 PM)
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bhaveshghodvinde
Active Level 3
Options
Galaxy F
There is problem in f55 . When I am enable eye comfort shield it make yellow the screen . This is ok but why it is making the black part yellowish. It does not make sence. I was used this feature in a33 but there is no problem. Also iam used it with the extra dim I never seen the problem in a33 but in f55 here is many problems with the screen,ui,camera. Please fix it
5 Comments
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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Galaxy F
Visit service centre
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cs_member8
Moderator
Moderator
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Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Error report > select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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chadayam
Active Level 1
Galaxy F
I am also facing this problem
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