Original topic:

F55 side button problem

(Topic created on: Friday)
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Ajinkya_pise
Active Level 3
Options
Galaxy F
Yo I have galaxy F55 and I'm facing issues with it's side button.
Many times while using it when I press the button it calls emergency call and I'm very frustrated 😠 
Even if I'm on call with someone and I press side button it disconnects my call and starts emergency call 📞 
I can't even turn off the emergency call 😕 

Samsung please help me do something or give me other phones 
4 Comments
cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Path: Go to settings> search emergency sos> then turn off.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon also go to service center for check and resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy F
Your's most welcome to here.
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