Original topic:

Galaxy F54 - region lock

(Topic created on: 09-12-2023 01:56 PM)
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Member-RajF541
Beginner Level 2
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Galaxy F

Hi,

So I bought Galaxy F54 (Mumbai, India) in Jun'23, for my personal use. then in July'23 i visited vietnam and purchased local sim & inserted and it worked very well for 8-9days there without any issue. however in August i visited thailand , there when i inserted local sim (purchased tourist sim from 7/11) it said region lock. now in order to remove that i had make 5 minute call, but my indian sim didnt have network (i didn't activate roaming) so i was stuck. i worry if some new place i  visit and this problem pops up, meaning i have to activate roaming , meaning pay for international roaming also and then pay for local sim also, unnecessary cost increase. any help on this would be appreciated.  Thanks

3 Comments
cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung Customer Support!

We understand your concern regarding this country lock issue so kindly visit nearby samsung authorised service center to unlock the device.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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codegagan
Beginner Level 3
Galaxy F
I have visited indranagar, Bangalore service centre. They dont know about about this issue
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codegagan
Beginner Level 3
Galaxy F
Facing same problem
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