Original topic:

Front and back camera working not good

(Topic created on: 11-02-2023 12:01 PM)
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subham1994
Active Level 3
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Galaxy F
Neither the back camera nor the front camera of Samsung F54 is good.Neither the back camera nor the front camera of Samsung f54 is good. There is no clarity in the photos taken from the front camera of women and the effect of light is very visible in the photos taken from the back camera. Neither the front nor the rear camera of Samsung Galaxy F54 can optimize the light well.It is visible today because it is not able to optimize the light properly. It seems as if it is showing a star, its flash is visible all around it.give a better camera optimization update galaxy f54

image
This is a photo taken at night in which the light of the moon makes us feel as if we are seeing the shining of a star or the sun.

1 Comment
cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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