Original topic:

Frequently restarting my galaxy F41

(Topic created on: 06-15-2022 10:57 AM)
631 Views
kedar56
Active Level 3
Options
Galaxy F
Tried factory reset  but didn't  work ...
Pls suggest something to get rid of this prbm
15 Comments
kedar56
Active Level 3
Galaxy F
Pls provide new update for my phone
0 Likes
its_celesto
Active Level 7
Galaxy F
Well that's a new thing by the way
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Sid_Karna
Expert Level 5
Galaxy F
It's a well-known issue. It's a motherboard failure that is common in Exynos 9611-based phones. Get the phone to a service center. They may ask you to pay 8k. Ask them to give a job sheet. Then mail it to the Samsung CEO mail address along with a full explanation of your issue. You will get it repaired at 2.5k or less, depending on your service center and the way you present your issue.

Don't worry Samsung won't mistreat their customers. You will get the needed support.
kedar56
Active Level 3
Galaxy F
Unhappy with Samsung... so in future no more Samsung
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Sid_Karna
Expert Level 5
Galaxy F
Even redmi and Xiaomi phones have this issue, but they won't give you discounts for repair.
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kedar56
Active Level 3
Galaxy F
@Sid_Karna Hi bro pls help me and tell is it OK If I go for motherboard replacement with 3.5krs... Wil it last for atleast a year?
Sid_Karna
Expert Level 5
Galaxy F
Is the replacement done by the Samsung service center? If yes, ask them to do it for a lesser price. Because people have got it done for free(only service charge) to up to 2.5k. Try to get at least the 2.5k deal.

Regarding the longevity, you shouldn't update your phone after getting this done and you should be fine. I mean update the phone to the latest software version from the service center itself and wait there for at least an hour (if you have time) to make sure that the restarting issue is not there. After that, don't update it again. Anyway, the last major update was Android 12, so not a big deal.
kedar56
Active Level 3
Galaxy F
No they said 3.5k for motherboard charge I don't know they Wil charge service charge
Sid_Karna
Expert Level 5
Galaxy F
Hmm In my opinion it will last for at least one year. How is the condition of the device? If it's otherwise in good condition, you can repair it.