While formatting my Samsung F23 5G due to network fluctuation and slow processing, I figured out that switching of network between 5G and 4G is related to the sudden heating of phone....whenever my phone is heating up the 5G network is downgrading to 4G. When I kept my phone in the freezer, the network was working fine....until the phone heating up again.
My phone reminds me of my annoying ex who would take an AC cab to go to gym (AC one) just to avoid heat.
I think I have to purchase a personal AC for my phone.
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
I have tried everything I could. I complained at customer support ..took to service centre..everything...but no solution. Funny thing is company can make erroneous product and charge for repair for their mistake everytime...but for a customer it is an offence to complain or fulminate the matter.
As per your concern, we would request you to kindly perform the following steps to resolve your issues. However, we are taking your valuable feedback regarding this.
In case the issue still occurs kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
I have Samsung Galaxy A33 5G, with Jio True 5G. Whenever I download a big file say 4/5 GB, the download speed at starting is fast but slowly throttles, and phone heats up. After a while it automatically switches to 4G, which is frustrating.
So I tried removing Back Cover to lose some heat, but that didn't work either.
So, I thought, What if I set my phone to 5G only. But that option was not available on my phone.
After some research I found a app called Net Monster available on Play Store. It has a settings page where you can set your Network Preference to NR only (5G only), and it works like charm, but with some issues, like you can't talk to someone on call. But I fixed that by setting use Power Saving mode that disables 5G and set Network Preference to 4G/Auto, thus I can talk on call. And whenever I need 5G I disable Power Saving mode, thus going into 5G only.
I personally deleted that app after this steps.
Problem Solved! If you are okay to take some pain.
But if the phone really overheats like really it will override the 5G only mode, and set it to 4G/Auto (Its pretty rare scenario). So use it without Back Cover to get maximum benefits. No worries it will automatically come back to 5G only after phone cools down.
